GAC NEW ZEALAND

Service & Support

Your ownership experience matters. From comprehensive warranty coverage to nationwide roadside assistance, GAC New Zealand is with you every kilometre.

8 Year / 160,000 km

Maximum Warranty Period

Warranty

We've Got You Covered

Thank you for purchasing a GAC motor vehicle. As a new GAC vehicle owner in New Zealand, you deserve excellent support long after you've driven home. We are committed to providing dedicated customer care that helps ensure your ownership experience is smooth and enjoyable.

Every new vehicle purchased through the authorised GAC NZ dealer network is backed by a comprehensive factory warranty, giving you confidence and peace of mind long after you drive away.

From everyday driving to long-distance journeys, GAC is dedicated to supporting your ownership experience with reliable aftersales care and nationwide dealer support.

Warranty coverage, duration, and kilometre limits vary by model and usage. Full terms, conditions, and exclusions apply. Please refer to the full Warranty Terms & Conditions or contact your authorised GAC dealer for full details.

8 Year / 200,000 km

Battery Warranty

High Voltage Battery

Built to Last

Dedicated to delivering high-quality, innovative, and reliable vehicles, GAC is proud to offer an 8-year / 200,000 km warranty on the high voltage battery, one of the most comprehensive in the industry.

The battery warranty covers capacity degradation greater than 30% of the original State-of-Health, giving you long-term confidence in your electric or plug-in hybrid powertrain.

8-year/200,000 km coverage applies to vehicles purchased through the authorised GAC NZ dealer network. Full terms, conditions, and exclusions apply. Please refer to the full Warranty Terms & Conditions or contact your authorised GAC dealer for full details.

5 Year Coverage

Roadside Assistance

Roadside Assistance

Help When You Need It

Our highly trained and experienced Technical Advisors are here to provide you with advice and assistance. GAC provides 5 years of roadside assistance in New Zealand, carried out by First Rescue NZ.

When calling, please have ready:

Your VIN number
Your vehicle's registration number
Your location and a description of the problem
A telephone number so we can remain in contact

Please ensure you are with the vehicle at the agreed time of arrival of the service contractor unless you have made alternative arrangements with the Roadside Assist operator. If you are not with the vehicle at the agreed time and fail to notify our Roadside team, consequent callouts may be charged to you.

T&Cs apply. First Rescue NZ Roadside Assistance benefits and restrictions.

Have a Question?

Our team and dealer network are here to help with any questions about your warranty, servicing, or ownership experience.